Frequently Asked Questions
Everything you need to know about your next ride.
How are Fuji bikes shipped to customers?
All Fuji bikes are shipped 85% assembled in a reinforced heavy-duty carton. We recommend taking your bike to a professional local bike shop for final assembly and safety tuning.
What is the warranty policy on Fuji frames?
Most Fuji frames come with a limited lifetime warranty against manufacturing defects for the original owner, while components are typically covered for one year.
Can I return my bike if it's not the right fit?
Yes, we offer a 30-day return policy for bikes in new, unridden condition. Please note that return shipping fees may apply and the original packaging is required.
How do I determine the correct frame size for me?
You can use our comprehensive size guide located on each product page, which matches your height and inseam measurements to the specific geometry of the bike model.
Do you offer financing for high-performance models?
Yes, we partner with major flexible payment providers to offer monthly installment plans, allowing you to ride your new bike now and pay over time.
Where can I find replacement parts for older Fuji models?
We maintain an inventory of derailleur hangers and proprietary parts for most models from the last 10 years. For general components, any standard Shimano or SRAM parts are compatible.